As you may be aware, there has been an emergence of the Novel Coronavirus in Ontario. The health and well-being of our clients and staff is our top priority. We would like to inform you of CHIRS’ initiatives to monitor information and implement directives from the Ontario Ministry of Health as they relate to CHIRS services and settings.

As part of our ongoing program evaluation, CHIRS conducts regular client and family satisfaction surveys. The purpose of the survey is to check in with our clients and their families, in order to gauge their current level of satisfaction with our services, and to provide them with a formal opportunity to give us feedback and suggestions for strengthening our services. In 2018, surveys were distributed to 99 family members/caregivers and 105 clients. This satisfaction survey continues to illustrate that clients and families are highly satisfied with CHIRS services.

As a part of our ongoing program evaluation, CHIRS conducted a client and family satisfaction survey in Fall, 2016. In 2016, CHIRS collected data regarding client and family experiences, with the organization and the services provided. Findings from our 2016 client and family satisfaction survey reflect a very high level of satisfaction with CHIRS services.

As part of our ongoing program evaluation, CHIRS conducts regular client and family satisfaction surveys. The purpose of the survey is to check in with our clients and their families, in order to gauge their current level of satisfaction with our services and to provide them with a formal opportunity to give their feedback and suggestions.